Introduction to Notifications system

This system can be used to track and centrally control email notifications received. To submit a notification, simply forward or send an email to info@telco-crm.com or use the form at https://telco-crm.com/tickets to create a new notification. 

Once you submit a notification you will receive an email sharing details of the notification. You can then update or add new information by including the notification tracking id in the subject of any future emails. For example, if you submit a new notification you will receive an email with the subject including the notification id in [ similar to this example : [#WQ1-5MD-B29P] 

If you wish to add new information to the notification, simply add the identifier including the [ ] into the subject line and send to info@telco-crm.com

The notifications system also includes a knowledgebase. As a result, if you receive a process update or details of a new case study or update on customer activity, simply forward that the info@telco-crm.com and it can be converted into a knowledgebase article that can be viewed by members of the team

Any ideas or suggestions for changes or enhancements to any of the systems (including the notification system) please submit a notification with a category of 'Application Suggestions'